Privacy Policy

1. Introduction

At Urban Physiotherapy Centre ("we," "our," or "us"), led by Dr. Ritesh Agrahari (PT), we respect your privacy and are committed to protecting your personal health information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our physiotherapy and rehabilitation services.

2. Information We Collect

We may collect personal information that you voluntarily provide to us when scheduling an appointment, submitting an enquiry, or communicating with us. This may include:

• Full name, email address, phone number, and residential address.
• Medical history, symptom descriptions, and treatment notes necessary for clinical care.
• Appointment scheduling preferences and communications.

3. How We Use Your Information

The information we collect is utilized strictly for professional healthcare delivery and operational purposes, including:

• Providing specialized physiotherapy, pain management, and functional rehabilitation treatments.
• Scheduling, managing, and confirming your centre or home visits.
• Communicating treatment plans, exercises, and follow-up care instructions.
• Complying with legal and regulatory healthcare documentation requirements.

4. Data Security

We implement robust administrative, technical, and physical security measures designed to protect your confidential medical records and personal data against unauthorized access, disclosure, alteration, or destruction.

5. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at info@urbanphysiotherapy.com or call us at +91 93056 87821.